Refund & Cancellation Policy

Due to the digital nature of Trade District's products and the potential for customers to receive immediate access to paid content, signals, communities and educational materials, purchases are generally non-refundable once access or supply has begun, to the extent permitted by applicable law.

However, nothing in this Refund Policy limits or removes any statutory rights that a customer is legally entitled to exercise.

• the customer was charged incorrectly due to an error attributable to Trade District;
• a duplicate payment was taken;
• the wrong amount was charged;
• a technical failure attributable to Trade District prevented the purchased service from being supplied and could not reasonably be resolved;
• a refund is required by applicable consumer law.

• a customer changed their mind after accessing digital content;
• a customer did not make a profit from trading;
• a customer lost money trading;
• a trading signal was unsuccessful;
• a customer did not use their membership;
• a customer forgot to cancel a recurring subscription;
• a customer expected guaranteed profits;
• a customer no longer wishes to trade;
• a customer failed to read the product description;
• a customer was removed for a serious breach of the Terms.

However, these provisions apply only to the extent permitted by applicable law and do not override mandatory consumer rights.

Customers may cancel future recurring payments through the available cancellation method.

Cancellation prevents future renewal charges but does not automatically create a right to a refund for a period of service already supplied, except where required by law.

Customers should contact Trade District first where they believe a genuine billing error has occurred.

Fraudulent or knowingly false chargebacks may result in account suspension and may be disputed using relevant records, including payment records, account access logs and communications.

Nothing in this policy removes a customer's legitimate legal right to raise a genuine payment dispute.

For any billing question or refund request, contact us at Info@tradedistrict.co.